IS IT ESSENTIAL TO GET ANGRY AND USE HARSH WORDS FOR THOSE WHO REPEATEDLY DO NOT PERFORM IN THE MANNER WE TELL THEM. IN REPLY, I WILL SAY THAT BY USING HARSH WORDS, ONE WILL BE SPOILING ONE'S HABITS AND ATTITUDES AND BY GETTING ANGRY, ONE WILL SPOIL ONE'S HEALTH. THEN WHAT IS THE ANSWER. ANSWER LIES IN EXPLANATION AND REMAIN PRESENT TO SEE HOW THE CONCERNED PERSON IS EXECUTING, AND IF NOT, THEN EXPLAIN AND GUIDE WHERE HE/SHE IS DOING MISTAKE AND ONCE IT IS DONE AS DESIRED, THEN ASK FOR REPEAT AND IF AFTER REPEAT, IT IS WELL DONE, THEN THE ISSUE IS SOLVED , HENCE EXPLANATION HAS WORKED AND THERE IS NO NEED TO GET ANGREE. IT IS POSSIBLE THAT THE PERSON CONCERNED DESPITE EXPLANATION IS NOT ABLE TO EXECUTE PROPERLY, THEN IT IS ESSENTIAL TO CHECK WHETHER ONE REALLY IS CAPABLE TO DO THE JOB, BY QUALIFICATION, BY UNDERSTANDING AND/OR BY EXPERIENCE AND IF NOT, BETTER NOT TO GIVE THAT JOB TO HIM/HER AND AS SUCH NO NEED TO EXPLAIN OR GET ANGRY. TKS VDL